HealthUnity provides support services that best suit your needs.

HealthUnity’s Gold Support for the Enterprise is designed to help enterprise customers to successfully develop, deploy, and manage systems built around a broad range of HealthUnity solutions. You receive a proactive account managed relationship, personalized technical services and fast, expert resolution of technical issues for all HealthUnity products. Gold Support provides a comprehensive suite of services focusing on three key areas of customer needs:

• Account Management – Personal account management and advocacy within HealthUnity to ensure Gold Support meets the unique needs of your enterprise.
• Proactive Services – Planning and skills transfer services aimed at reducing systems management and support costs by helping to prevent problems before they happen.
• Gold Online Support – Extensive information services to ensure your staff remains current on technology issues and products.

HealthUnity support services can also be purchased on an incident basis.

HealthUnity’s Incident-based Support is designed to help customers to successfully develop, deploy, and manage business systems built around a broad range of HealthUnity solutions. You can email or call HealthUnity for the latest details on incident-based support services.